The Process
Stage One
Allocation of mediator
The parties agree to mediate and we will allocate a mediator.
Stage Two
Preliminary contact with Party 1
The mediator will make an initial contact with Party 1 – to understand the situation and key issues.
Stage Three
Preliminary contact with Party 2
The mediator will make an initial contact with Party 2 – to understand the situation and key issues.
Stage Four
Preparation for the mediation
The mediator will arrange the date and time with both parties and agree the most effective and efficient way to deal with the dispute. At this stage, the parties will receive a ‘Mediation Agreement’ and the ‘Ground Rules’ for mediation.
Stage Five
The online/telephone mediation
The mediation process with both parties present. Both parties will have an opportunity to put forward their case and go through their issues. The mediator will look to explore and work on the issues that are raised.
Stage Six
Drafting the agreement
The mediation process with both parties present. Both parties will have an opportunity to put forward their case and go through their issues. The mediator will look to explore and work on the issues that are raised.