So the big day has come and gone, honeymoon is over and normality has kicked in. But – when are the wedding photos going to arrive? Before entering into a photography or videography contract, it is strong advisable that you check to see how long after your big day the photos and/or videos will be ready. An effective contract will make reference to the delivery date of the photographs. Photos and videos can take up to 1 – 6 months to be ready particularly where the photographer/videographer has a busy schedule and little time to edit. There may also be an option for you to view your photos and suggest edits to be made before the completed version is ready.
If the contract does not state how long it will take for the editing service to be completed, the general rule is that according to the Consumer Rights Act 2015, a service is to be performed within a “reasonable time”. What constitutes is a reasonable time is a question of fact. Opinions of other photographers and videographers may assist in this regard.
To ensure you get your photos and videos on time, the following tips may assist:
- Check the contract to see if there is mention of when the photo/video will be ready. If this is not stated in the contract, ask your photographer/videographer before confirming a booking.
- Following your wedding day, create diary reminders to periodically contact your photographer/videographer to monitor the progress of the editing of your pictures/videos.
- Where the photographer/videographer fails to deliver according to the timetable in their contract, there may well be a potential breach of contract claim against them. In the first instance you are advised to send a letter of complaint and failing a satisfactory response consider contacting a lawyer.
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